Shipping Information for Our Valued European Customers

Dear European Customers,

We appreciate your interest in our products and want to ensure that you have a seamless shopping experience with us. To help you make informed decisions and avoid unexpected costs, please take a moment to review the following important information regarding shipping to Europe. For more general shipping information please read our shipping policy.

Delivery Duty Unpaid (DDU) Shipping

Please note that all orders shipped to European countries are sent using the Delivery Duty Unpaid (DDU) method. This means that any applicable duties, taxes, and customs fees are not included in the product price or shipping charges. These additional costs will be the responsibility of the recipient (you) and must be paid upon delivery.

VAT and the €150 Threshold

For orders with a goods value below €150 (approximately $165 USD at the current exchange rate), only Value Added Tax (VAT) is typically due upon import. However, if your order exceeds the €150 threshold, it may be subject to additional duties and customs fees, as determined by your country's customs authorities.

Please note that the €150 threshold applies to the value of the goods only and does not include shipping costs or insurance. As our store operates in USD, please be aware of the current exchange rates when placing your order to ensure that the total goods value remains below the equivalent of €150 (approximately $165 USD).

Example Order:

Let's say you order 2oz of Tsunu Forte for $130 and a sample bottle of Osha for $20. The total goods value would be $150, which is below the €150 threshold (approximately $165 USD). At checkout, you will pay the total cost of the goods ($150) plus the applicable shipping charges. Upon receipt of your order in the EU, you will be responsible for paying the VAT at your local rate. The VAT is calculated based on the value of the goods and shipping costs combined. For example, if your local VAT rate is 20% and the shipping cost is $15, the total VAT due would be: ($150 + $15) * 20% = $33. In this scenario, no additional duties or customs fees would be applied, as the goods value is below the €150 threshold.

Customs Policies and Regulations

It's important to note that customs policies and import regulations vary between European countries and are subject to change. We encourage you to familiarize yourself with your country's specific rules regarding import duties, taxes, and fees before placing an order.

We strive to provide you with as much information as possible, but we cannot predict or advise on the exact duties, taxes, or fees that may be levied on your order, as these are determined by your country's customs authorities.

If you have any further questions or concerns about shipping to your European destination, please don't hesitate to reach out to our customer support team. We're here to assist you and ensure that you have a positive shopping experience with us.

Thank you for choosing Shamanic Supply. We value your business and look forward to serving you.