SHIPPING INFORMATION
Orders receive same-day shipping Monday through Friday when placed before 11 am CST. Orders placed after 11 am CST are shipped the next day. Orders placed after 11 am CST on Fridays will ship the following Monday. Special Note: Orders containing Sananga are shipped Monday through Thursday to avoid the weekend.
Free Shipping
DOMESTIC ORDERS: FREE USPS Priority shipping over $135.
INTERNATIONAL: FREE USPS International First Class shipping over $285.
Shipping Updates / Tracking
Once your items have shipped you'll receive a tracking number. We suggest you signup for notifications at USPS.
IMPORTANT: If you experience a delay or delivery problem, the first step is to contact USPS. Often it is easier to visit your local post office and ask them directly. USPS has hand scanners that record the GPS location of each delivery, so if your package status indicates it is delivered and you cannot locate it, please ask for the GPS information at your post office. Often it turns out packages are left in an unusual place or with a neighbor.
Customs Inspection
Incorrect Address
Theft